| Welcome to the Cernan Earth and Space Center of Triton College's Star Store Online! The Star Store serves as an extension of the Cernan Earth and Space Center's mission of presenting astronomy, space science and earth science to the public in a educational and entertaining manner. In addition to the Star Store Gift Shop, the Cernan Earth and Space Center houses a 100-seat dome theater (planetarium) and a Space Hall with exhibits on space exploration and astronomy. For more information about the Cernan Earth and Space Center, please visit its website at http://www.triton.edu/cernan/index.html. If you have any questions, or if there is anything we can help you with, please do not hesitate to ask! Cernan Earth and Space Center Triton College 2000 Fifth Avenue River Grove, IL 60171 Telephone: 1-708-456-0300, Ext. 3294 Fax: 1-708-583-3153 cescstore@yahoo.com GENERAL ORDERING INFORMATION CATALOG We do not have a printed catalog available at the present time. If you wish to have your name on our mailing list, please e-mail cescstore@yahoo.com or call 1-708-456-0300, Ext. 3294. PLACE AN ORDER YAHOO! STORE Follow the step-by-step procedure. The Yahoo! Store uses the latest version of Secure Socket Layer Technology (SSL) to encrypt your information when sending an order. If you have questions or problems, e-mail us at cescstore@yahoo.com. TELEPHONE ORDERS Please call us at 1-708-456-0300, Ext. 3294 Monday through Fridays 9 a.m. to 4 p.m. Central Time (USA). We accept either Visa or Master Card for payment. FAX ORDERS If you prefer, your order can be faxed to us. Please include all relevant product, address, shipping, and credit card information. Our Fax number is: 1-708-583-3153. INTERNATIONAL ORDERS Shipping costs for Canada and international orders will be calculated at the time of processing. Our standard form of delivery for international orders is the United States Postal Service. CREDIT CARD INFORMATION Visa and Master Card are accepted. Be sure to include all the digits of your account number and expiration date. Please include the billing address for your credit card when placing order. Please note: When you place a credit card order with us, your credit card bill will show a charge to "Triton College," which is our parent institution. PRICES Prices are subject to change without notice. PRODUCT AVAILABILITY If a product is not available at the time of your order we will notify you by e-mail or by phone. ORDER STATUS Most orders are processed through our warehouse within 72 hours of receipt. DAMAGED OR DEFECTIVE MERCHANDISE Merchandise may be returned within 30 days of the purchase date. Include a detailed explanation of problem and a receipt of purchase. RETURNS AND EXCHANGE POLICY Product in original condition may be returned within 30 day of receipt for refund or replacement. You can also return merchandise to our store location at the Cernan Earth & Space Center, Triton College; 2000 Fifth Avenue; River Grove, IL 60171. SHIPPING AND HANDLING CHARGES When you place your online order, you must specify how you want to have it shipped, as follows: If you specify “First Class Mail,” it will be sent by United States Postal Service Priority Mail (the USPS term for first class mail for packages) at the appropriate cost based upon its size, weight and delivery location. If you want delivery to your residence and specify “UPS Ground Residential,” the package will be sent via United Parcel Service at the appropriate cost based upon its size, weight and delivery location. If you want delivery to your commercial business and specify “UPS Ground Commercial,” the package will be sent via United Parcel Service at the appropriate cost based upon its size, weight and delivery location. If you specify “2nd Day Air,” it will be sent either UPS or FedEx 2nd Day Air, at the appropriate cost based upon its size, weight and delivery location. If you specify “Next Day Air,” it will be sent either UPS or FedEx Next Day Air, at the appropriate cost based upon its size, weight and delivery location. Once your item ships, we will inform you via e-mail that your merchandise has shipped and what the total charges were. Orders sent to countries other than the United States will be sent by United States Postal Service Priority Mail at the appropriate cost based upon its size, weight and delivery location. |